The East London Airport was nominated as the second best regional airport in Africa under the Skytrax World Airport Awards.
The Skytrax World Airport Awards are the most prestigious accolades for the airport industry voted by customers in the largest, annual global airport customer satisfaction survey. The Awards are based on 13.25 million airport survey questionnaires completed by 106 different nationalities of airline customers during the survey period. The survey operated from June 2015 to February 2016, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators - from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards.
The Top 10 regional airports in Africa are:
1 Durban King Shaka
2 East London
3 Port Elizabeth
The East London Airport also came fifth in the Category "Best Airport staff in Africa"
The Top 10 for Airport Staff in Africa are:
1 Cape Town
2 Durban King Shaka
6 East London
8 Port Elizabeth
10 La Réunion